Top 10 SOC 2 Controls You Can’t Afford to Ignore!

Must-Have Security Tips!

SecureSlate
6 min readJul 17, 2024
Photo by Kaleidico on Unsplash

In today’s digital world, protecting data and meeting industry standards is crucial for any business.

The SOC 2 framework is designed to help organizations keep data private and secure.

SOC 2 compliance is especially important for companies that store customer data in the cloud.

This article will highlight the top 10 SOC 2 controls essential for staying compliant and secure. We also offer a free PDF guide with more detailed information and practical tips.

1. Security Control: Access Control

Access control is about regulating who can access your systems and data, ensuring that only authorized people can view or change sensitive information.

Without strong access control, a company is vulnerable to unauthorized access, data breaches, and insider threats.

Implementing strong user authentication methods, such as multi-factor authentication (MFA), verifies user identities by requiring two or more verification factors, like a password and a fingerprint.

Role-based access control (RBAC) assigns permissions based on user roles, ensuring individuals have access only to the information necessary for their job functions.

Regular audits of user access help identify and revoke unnecessary or unauthorized access rights.

2. Availability Control: System Monitoring

System monitoring is crucial for maintaining the availability and performance of IT systems.

By continuously monitoring system activities, organizations can detect and address issues before they lead to significant disruptions.

System downtime can have severe consequences, including financial losses and reputational damage.

Effective system monitoring helps maintain uptime and ensures that critical systems remain available to users.

Continuous monitoring tools provide real-time visibility into potential issues and anomalies.

An incident response plan enables prompt address of potential system failures, including predefined roles, communication protocols, and procedures for handling various types of incidents.

Automated alert systems notify IT staff of potential issues in real-time, enabling quick response and resolution of problems.

3. Processing Integrity Control: Change Management

Change management processes ensure that system changes are implemented smoothly and without causing disruptions.

Properly managing changes helps maintain data accuracy and consistency, reducing the risk of errors and system failures.

Change management is critical for preserving the integrity of data and systems, as uncontrolled changes can lead to inconsistencies, errors, and vulnerabilities.

A formal process for requesting, reviewing, and approving changes involves thorough evaluation to assess potential risks and impacts.

Version control systems track changes to code, configurations, and documents, providing an audit trail and enabling rollback to previous versions if issues arise.

Testing changes in a controlled environment before deployment ensures that changes do not introduce new issues or vulnerabilities.

4. Confidentiality Control: Data Encryption

Data encryption is a critical control for protecting sensitive information from unauthorized access.

By converting data into an unreadable format, encryption ensures that even if data is intercepted, it remains secure.

Encryption safeguards data both at rest and in transit, providing a strong defense against data breaches and unauthorized access.

Encrypting data stored on disk or other media protects it from unauthorized access in case of physical theft or unauthorized access to storage devices.

Encrypting data during transmission protects it from interception and eavesdropping.

Adhering to industry-standard encryption algorithms, like AES-256, ensures robust security and regular updates to encryption practices to keep up with evolving threats.

Secure key management practices protect encryption keys, involving regular key rotation, secure storage, and access controls.

5. Privacy Control: Data Masking

Data masking involves obscuring sensitive information to ensure privacy while maintaining its usability for specific purposes, such as testing and development.

It is a critical control for ensuring data privacy. Data masking helps organizations comply with privacy regulations by protecting sensitive information in non-production environments, reducing the risk of data exposure and misuse.

Static data masking replaces sensitive data with fictitious yet realistic data in a static dataset, creating anonymized copies of production data for testing and development.

Dynamic data masking obscures data in real-time as it is accessed by users, ensuring that sensitive information is protected while allowing legitimate users to perform their tasks.

Anonymization techniques, like generalization, randomization, and suppression, remove personally identifiable information (PII) from datasets to prevent the identification of individuals.

6. Security Control: Endpoint Protection

Securing all endpoints within the network is crucial for preventing unauthorized access and malware attacks.

Effective endpoint protection ensures that devices connected to the network are secure and compliant with security policies.

Endpoints, such as laptops, desktops, and mobile devices, are common targets for cyberattacks.

Robust endpoint protection helps safeguard these devices and the data they handle.

Deploying comprehensive antivirus and anti-malware solutions detects and removes malicious software, and regular updates to these solutions protect against new threats.

Endpoint Detection and Response (EDR) tools monitor and respond to endpoint threats in real time, providing advanced threat detection and incident response capabilities.

Ensuring all endpoint devices are regularly updated with the latest security patches and software updates helps close security vulnerabilities.

Using device management solutions enforces security policies, monitors device compliance, and manages endpoint configurations.

7. Availability Control: Backup and Recovery

Regular data backups and a robust recovery plan are essential for ensuring data availability in the event of a disaster.

Effective backup and recovery strategies minimize data loss and downtime. Data loss can occur due to various reasons, including hardware failures, cyberattacks, and natural disasters.

Regular backups and a well-defined recovery plan help organizations quickly restore data and resume operations.

Scheduling regular backups of critical data and systems ensures that data is consistently backed up without manual intervention.

Developing and testing a disaster recovery plan ensures quick recovery from data loss incidents, including procedures for data restoration, communication protocols, and roles and responsibilities.

Storing backups in an offsite location protects against physical damage to the primary site, ensuring data availability even in the event of a site-wide disaster.

Regularly testing backups verifies their integrity and ensures that data can be successfully restored, identifying and addressing potential issues with backup processes.

8. Processing Integrity Control: Transaction Monitoring

Monitoring and verifying data transactions help ensure processing integrity.

It involves tracking and analyzing transactions to detect and rectify any discrepancies, ensuring the accuracy and reliability of data processing.

Transaction monitoring helps maintain the integrity of financial and operational data, ensuring that all transactions are processed correctly and in compliance with organizational policies.

Automated monitoring tools track transactions in real time and generate alerts for suspicious activities, providing continuous oversight and reducing the risk of errors.

Implementing validation checks ensures the accuracy and completeness of transactions, detecting anomalies and preventing erroneous data from being processed.

Maintaining detailed audit trails of all transactions provides a historical record of data processing activities, supporting compliance requirements and facilitating forensic investigations.

9. Confidentiality Control: Data Classification

Classifying data based on sensitivity and importance helps in implementing appropriate security measures.

Data classification policies ensure that sensitive data receives the highest level of protection.

Data classification enables organizations to prioritize their security efforts and allocate resources effectively, applying tailored security controls to protect the most critical assets.

Conducting a thorough inventory of all data assets helps classify them appropriately, understanding the nature and sensitivity of data to determine the necessary security measures.

Assigning classification labels, such as confidential, internal, or public, to data based on its sensitivity and importance helps in identifying the level of protection required.

Implementing access controls based on data classification ensures that sensitive data receives the necessary level of protection.

10. Privacy Control: User Access Reviews

Regularly reviewing user access permissions ensures that only authorized users have access to sensitive data.

Periodic reviews help identify and remove unnecessary access, reducing the risk of unauthorized access.

Regularly conducting user access reviews ensures that access permissions are up-to-date and aligned with organizational policies, reducing the risk of unauthorized access.

Implementing the principle of least privilege gives users the minimum access necessary for their roles, minimizing the risk of data exposure.

Removing access for users who no longer need it ensures that access permissions remain current and aligned with job responsibilities.

Conclusion

Implementing these top 10 SOC 2 controls is essential for protecting your organization’s data and ensuring compliance.

Focusing on access control, system monitoring, change management, data encryption, data masking, endpoint protection, backup and recovery, transaction monitoring, data classification, and user access reviews will significantly enhance your security posture.

For more detailed guidance, download our free PDF that provides deeper insights and practical tips for each control.

This guide includes additional insights, examples, and templates to help you achieve and maintain SOC 2 compliance.

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